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Missed call cost calculator

Use your own call volume, customer assumptions and average sale to estimate the opportunity represented by unanswered calls. This is not measured lost sales or a prediction of money a receptionist will recover.

Nothing you type here leaves your browser. The numbers start as examples. Change them to yours; the answer is only as good as they are.

01What kind of business is it?

Sets example numbers you can change.

02How many calls a week go unanswered or come in after hours?

Your phone provider's call log usually shows missed calls. Count one ordinary week.

03Out of 100 of those callers, how many would have become a customer?

Be conservative. Some missed calls are wrong numbers or sales pitches.

04How much revenue does one customer bring in, in dollars?

Use the average first sale, visit, job or donation amount before costs, not a lifetime value.

About $1,625 a month in potential gross revenue

Your inputs imply roughly 22 missed calls and 5.4 possible customers a month. That represents around $19,500 a year in potential gross revenue if those assumptions hold. Monthly averages use 52 weeks divided by 12 months.

How the options compare

  • Voicemail: some callers may not leave a message; check whether it is included in your phone plan.
  • An answering service: a person takes a message; pricing is usually per minute or per call, so ask for a quote at your volume.
  • An AI receptionist: ours is $249 a month with 500 minutes included, plus $495 setup. Additional usage is $0.30 / min. Recovery and financial return depend on your actual calls and costs.
  • Hiring: phone coverage depends on the staffing schedule, including any evening or weekend shifts.
Hear an AI receptionist answerWrite your after-hours greeting

This estimates potential gross opportunity, not measured lost revenue or revenue an AI receptionist will recover. It does not subtract repeat calls, callers who call back, delivery costs or receptionist costs, and it does not estimate profit or payback. If the opportunity is small, voicemail may be fine for you. To compare the service, see what an AI receptionist includes.

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