Everyday IT questions, answered from Microsoft's own guides.
Ask an everyday Microsoft 365 or Windows question. See what it can walk you through, and what it hands to your IT provider.
Interactive help desk · Fictional sample information
$395 setup · $149/month · month to month · typically live in about 1 week. What’s included
What actually happens
It answers with steps from Microsoft's documentation. It cannot see your computer, change your account, or close a support ticket on its own.
The boundary
You get three free questions. Its steps are general guidance, not a diagnosis of your systems. When it writes up a summary for your IT provider, nothing is sent until you send it.
How we would set this up for your business
Behind the scenes
How this demo was built, and what the same build looks like for you.
- Built with
- ElevenLabs text agent
- Microsoft documentation and reviewed guidance
- Your own office how-tos, if you have them
- Project scope
- Scheduled after the knowledge sources, staff access and support destination are agreed
- Ongoing care
- The plan defines staff count, provider usage and knowledge updates. It does not include hands-on device or account administration.
- When a person steps in
- Staff can take the prepared issue summary to their IT provider. Sending a ticket requires a separately configured and tested connection.
What changes for your business?
For your office we add your own how-to guides and your IT provider's contact details. Opening tickets or changing accounts would need your IT provider's permission and its own testing first.
Scope and pricing for IT help desk agent