MAE-AI SolutionsA practical guide for small & midsize businesses

AI that fits the way you work

More help for your business.
Less for you to manage.

A useful website. A clearer first response. Fewer repetitive tasks. We set up and maintain practical AI tools around your business, with clear costs and a person responsible for the work.

Tell us what needs to work better →Explore the demonstrations

Five ways we can help

Start with the work that slows you down.

Choose a focused project or combine services where they belong together. We check the tools you already use before recommending something new.

Managed website

A website that keeps itself up to date. We build it, host it and look after it. You email a photo or a sentence about what changed, and nothing goes live until you approve it.

For example: your holiday hours change; you email one sentence, approve the draft, and the site is updated.

What we set up

Page structure, design, content, hosting and the way you send and approve changes.

The boundary

Not a do-it-yourself editor, and we do not sell search rankings. New pages and features are scoped separately.

AI receptionist

Give customers a useful first response when your team is busy. Answer routine questions, collect inquiry details and route the next step.

For example: a customer describes a repair request; your team receives the details through an agreed handoff.

What we set up

Business knowledge, selected voice or chat channels, intake and handoff rules.

The boundary

Booking and messages depend on your software and a tested connection. Human response times are agreed separately.

Internal AI agents

Help staff find answers in approved handbooks and procedures, with source references and a route for unanswered questions.

For example: a new employee finds the customer handover checklist without interrupting a manager.

What we set up

Approved knowledge, staff access, representative question tests and team onboarding.

The boundary

Permissions and licenses are checked first. Policy exceptions and decisions stay with your team.

IT help desk agent

Give everyday Microsoft 365 and Windows questions a place to start, with documented guidance and an organized issue summary.

For example: a Teams issue gets basic checks and a clear summary for your existing IT provider.

What we set up

Office how-tos, approved guidance, staff access and the support handoff.

The boundary

The agent does not administer accounts or devices. It works alongside your IT provider.

AI automation & integrations

Connect repetitive steps between forms, inboxes and business software, with approval where it matters and a way to pause.

For example: a website inquiry creates one record and prepares the next action for review.

What we set up

One defined workflow, tested permissions, failure handling and operating notes.

The boundary

Software access and usage limits determine what can connect. Additional workflows need their own scope.

How the work happens

Clear scope. A tested setup. Ongoing care.

01 / UNDERSTAND

Agree the useful result

We review your process and existing tools, then put deliverables, costs, responsibilities and limits in writing.

02 / BUILD & CHECK

Test the real workflow

We configure the agreed tools and check normal requests, missing information and failures before launch.

03 / MANAGE

Keep it useful

We handle the agreed maintenance, knowledge changes and reviews. You get a clear route to request a change or ask for help.

Managed means someone owns the upkeep

You do not need another system to babysit.

We handle the agreed work

  • Setup, configuration and launch checks.
  • Maintenance and content or knowledge updates within your plan.
  • Review of issues and agreed improvements.
  • Documentation of what runs, where it runs and how to get help.

You keep the important decisions

  • Your business information and customer records remain yours.
  • We use customer-owned accounts wherever practical.
  • You decide which changes need approval; routine work can be preauthorized.
  • Your scope lists access, third-party charges and what happens if you leave.

A few things worth knowing before we start.

Do we have to replace our current software?

Often, the first step is configuring a feature you already pay for. We check what fits before recommending a new subscription.

How do we keep costs predictable?

Start with a defined result. Your written scope separates setup, managed care, usage allowances and third-party charges. See the current starting prices.

What happens when the AI cannot help?

We define the stopping point and human handoff. AI answers can be wrong, so source checks and appropriate review are part of the workflow.

What do the demos prove?

They use fictional businesses and explain what is live, saved or simulated. An example is not a claim that your particular integration is already connected.

A useful place to start

What would you like to stop doing by hand?

Bring one recurring problem and the names of the tools you use. We can discuss what fits, what needs connecting and what is worth leaving as it is.

Talk with Aaron →
[email protected]
(804) 391-0234

Aaron Barlow · Founder & Lead Engineer
Midlothian, Virginia · Working remotely with businesses across the United States

www.maeaisolutions.com/contact